GDPR Information

Your data protection rights under UK GDPR

Our Commitment to Data Protection

keen-blossom is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

keen-blossom is the data controller for personal information collected through our website and services.

Contact details:
keen-blossom
42 Kingsway
London, WC2B 6EX
United Kingdom
Email: [email protected]

Your Rights Under GDPR

Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information in a commonly used electronic format within one month of your request.

Right to Rectification

If personal data we hold about you is inaccurate or incomplete, you have the right to request correction. We will update your information promptly upon verification.

Right to Erasure

Also known as the "right to be forgotten," you can request deletion of your personal data when:

  • The data is no longer necessary for the purpose collected
  • You withdraw consent and no other legal basis exists
  • You object to processing and no overriding legitimate grounds exist
  • The data has been unlawfully processed
  • Erasure is required for compliance with legal obligations

Note: We may retain certain information where legal obligations require us to do so.

Right to Restriction of Processing

You can request that we limit how we use your data when:

  • You contest the accuracy of the data
  • Processing is unlawful but you don't want erasure
  • We no longer need the data but you need it for legal claims
  • You've objected to processing pending verification of legitimate grounds

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller where technically feasible.

Right to Object

You can object to processing of your personal data where:

  • Processing is based on legitimate interests
  • Data is used for direct marketing purposes
  • Processing is for research or statistical purposes

We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing that produces legal or similarly significant effects. We do not currently use automated decision-making processes.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw consent at any time. This does not affect the lawfulness of processing before withdrawal.

Exercising Your Rights

To exercise any of these rights, contact us at [email protected] with:

  • Your full name
  • Email address used for enrolment or contact
  • Specific right you wish to exercise
  • Any relevant details to help us locate your information

We will respond within one month. In complex cases, this may be extended by two additional months with notification.

Verification

To protect your privacy, we may request additional information to verify your identity before fulfilling requests related to your personal data.

No Fee Required

We will not charge a fee for exercising your rights unless your request is clearly unfounded, excessive, or repetitive. In such cases, we may charge a reasonable fee or refuse the request.

Legal Basis for Processing

We process personal data based on:

  • Contract: Processing necessary to provide courses and services you've enrolled in
  • Consent: You've given clear consent for specific processing activities
  • Legitimate interests: Processing necessary for our legitimate business operations, provided your rights and interests are not overridden
  • Legal obligation: Processing required to comply with legal requirements

Data Protection Officer

While not legally required to appoint a Data Protection Officer, questions about data protection can be directed to our data privacy team at [email protected].

Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Tel: 0303 123 1113
Website: www.ico.org.uk

International Data Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as:

  • Standard contractual clauses approved by regulatory authorities
  • Transfers to countries with adequacy decisions
  • Other legally approved transfer mechanisms

More Information

For comprehensive details about our data practices, see our Privacy Policy.